Privacy Policy
Qyrst Hospitality respects your privacy. This policy explains what personal data we collect, why, and how we protect it.
1. Data we collect
Name, WhatsApp/mobile number, service address and parking details, vehicle type and registration number, booking history, and payment status. Card, UPI or bank details are collected and processed only by Razorpay — we never see or store them.
2. Why we collect it
To schedule and deliver the service at your location, send payment links, confirmations, reminders and receipts, handle rescheduling and refunds, and comply with tax and accounting obligations.
3. Sharing
We share data only with: Razorpay (payment processing), our WhatsApp Business messaging provider (delivery of service messages), and our own cleaning crew (name, address, vehicle and slot for the job). We do not sell personal data or use it for third-party advertising.
4. Retention
Booking and payment records are retained for as long as needed to provide the service and meet legal record-keeping requirements (typically up to 8 years for financial records). You may ask us to delete other data at any time.
5. Security
Data is stored on access-controlled systems available only to the business owner. All transmission is encrypted (HTTPS).
6. Your rights
You may request access to, correction of, or deletion of your personal data, or opt out of non-essential messages, by contacting support@qyrst.com.
7. Cookies
Our public website does not use tracking or advertising cookies. The owner console uses a session token strictly for authentication.
8. Contact
Privacy questions: support@qyrst.com or +91 97029 23223.